Last updated: January 2026

Welcome to buynoks. This Privacy Policy explains how buynoks collects, uses, stores, and protects information when you access or use our website, mobile site, or services. By using buynoks, you agree to the terms of this Privacy Policy.


1. Our Role

buynoks is a technology-enabled platform that connects buyers and sellers for B2B and B2C purposes. We act only as an intermediary to facilitate lead discovery and call connections.

buynoks does not control, verify, or guarantee the quality of products, services, negotiations, or transactions conducted between users.

2. Information We Collect

a) Information You Provide

  • Name, email address, phone number
  • Business name, business details, and category
  • Account login information
  • Subscription and payment-related details

b) Automatically Collected Information

  • IP address
  • Device, browser, and operating system details
  • Pages viewed, actions taken, and usage patterns
  • Date, time, and duration of visits

3. Use of Information

buynoks uses collected information to:

  • Operate and manage user accounts
  • Enable buyer-seller call connections and lead sharing
  • Process subscriptions, fees, and payments
  • Provide customer support
  • Improve platform performance and user experience
  • Detect fraud, misuse, or unauthorized activity

4. Lead & Call Data

  • Calls may be logged only to verify connection status
  • buynoks does not record or monitor call conversations
  • Once a call is connected, buynoks has no involvement in further communication

Any transaction, agreement, or dispute after call connection is solely between the buyer and seller.

5. Sharing of Information

buynoks does not sell or rent personal data.

Information may be shared only with:

  • Payment gateways (such as Razorpay)
  • Logistics or shipping partners (such as Shiprocket)
  • Government or legal authorities when required by law

Third parties process data according to their own privacy policies.

6. Cookies & Tracking

We may use cookies and similar technologies to:

  • Maintain session security
  • Improve website functionality
  • Analyze platform usage

Users may disable cookies in browser settings, but certain features may not function correctly.

7. Data Security

buynoks uses reasonable technical and organizational safeguards to protect information. However, no system is completely secure, and buynoks does not guarantee absolute security of data.

8. Data Retention

We retain user data only for as long as necessary to:

  • Provide services
  • Meet legal or regulatory requirements
  • Enforce agreements and resolve disputes

9. User Responsibilities

Users are responsible for:

  • Maintaining confidentiality of login credentials
  • Providing accurate and lawful information
  • Ensuring proper use of shared lead data

buynoks is not liable for data loss or misuse caused by user actions or negligence.

10. Third-Party Links

buynoks may contain links to third-party websites. We are not responsible for their content, policies, or data practices.

11. Children's Privacy

buynoks is intended only for users aged 18 years or older. We do not knowingly collect data from minors.

12. Policy Updates

buynoks may update this Privacy Policy at any time. Changes become effective immediately upon posting. Continued use of the platform constitutes acceptance of the revised policy.

13. Contact Information

For questions or concerns regarding this Privacy Policy, contact:

📧 support@buynoks.com

14. Seller, Distributor & Service Center Information

buynoks may collect additional information from sellers, distributors, and service centers, including but not limited to:

  • Full Name
  • Email Address
  • Phone Number
  • Company Information
  • Address Details
  • Location (City/State)
  • Aadhaar Card Number
  • PAN Card Number
  • Bank Account Details
  • Uploaded identity documents
  • Address proof documents
  • Business-related information

This information may be collected for:

  • Identity verification
  • Seller onboarding
  • Distributor management
  • Service center management
  • Fraud prevention
  • Payment processing
  • Compliance requirements

15. Document Upload & Verification Data

Users may upload documents including:

  • Aadhaar Card
  • PAN Card
  • Address Proof
  • Business Documents
  • Other verification documents

By uploading documents, users confirm that:

  • The information belongs to them or they have legal authority to provide it.
  • Documents are accurate and valid.
  • Submitted documents are not manipulated or fraudulent.

buynoks reserves the right to review, reject, or request additional verification information.

16. Referral & Distributor Data

buynoks may collect and process referral-related information including:

  • Referral codes
  • Seller-distributor relationships
  • Referral activity
  • Commission records
  • Earnings information

This information may be used to:

  • Track referrals
  • Calculate commissions
  • Prevent referral fraud
  • Improve platform operations

buynoks reserves the right to investigate suspicious referral activities.

17. Seller Lead Information

Information submitted through preliminary interest forms, including seller-registration-handler.php, may be stored as lead information.

Lead information:

  • Does not create an active seller account
  • Does not grant seller access
  • Does not automatically qualify users for platform benefits

Lead information may be used for:

  • Seller onboarding
  • Service center management
  • Customer support
  • Marketing communications
  • Follow-up activities

18. Non-GST Seller Information

Users registering as Non-GST Sellers may provide personal information and documents for identity verification.

buynoks does not provide tax, accounting, or legal advice and users remain responsible for their own compliance obligations.

19. Analytics & Platform Usage Data

buynoks may collect platform usage information including:

  • Search activity
  • Product views
  • Click behavior
  • Login activity
  • Session duration
  • Device information
  • User interaction patterns

This information may be used to:

  • Improve platform performance
  • Detect misuse
  • Personalize user experience
  • Generate analytics and insights

20. Communications & Notifications

buynoks may send communications including:

  • Registration confirmations
  • Subscription notifications
  • Referral information
  • Account updates
  • Security alerts
  • Promotional communications
  • Service announcements

Users may opt out of promotional communications where applicable.

21. Fraud Prevention & Security Monitoring

buynoks may monitor activity for:

  • Unauthorized access
  • Suspicious transactions
  • Abuse of referral systems
  • False verification attempts
  • Platform misuse

Automated and manual review systems may be used.

22. Data Storage & Processing

User information may be stored and processed using:

  • Internal databases
  • Cloud infrastructure
  • Payment service providers
  • Logistics partners
  • Verification systems

Reasonable security measures are implemented to protect data.

23. Account Deletion Requests

Users may request account deletion.

However, buynoks may retain certain information where necessary for:

  • Legal obligations
  • Fraud prevention
  • Payment records
  • Tax requirements
  • Dispute resolution
  • Platform security

24. Limitation of Data Responsibility

While buynoks uses reasonable safeguards, users acknowledge that:

  • Internet transmission is not completely secure
  • No platform can guarantee absolute security
  • Users share information at their own risk

buynoks shall not be liable for unauthorized access caused by:

  • User negligence
  • Weak passwords
  • Sharing credentials
  • Third-party attacks beyond reasonable control

25. Last Updated

Last Updated: May 20, 2026

Continued use of buynoks after updates constitutes acceptance of the revised Privacy Policy.


BUY NOKS LOGISTICS DATA PROTECTION

The following sections address data collection, processing, and protection specifically for BuyNoks Logistics services.

Data Protection, Privacy & Information Security

1.1 Purpose

This section defines the principles, responsibilities, and security practices followed by BuyNoks for protecting personal, business, transaction, and logistics-related information.

1.2 Types of Information Collected

BuyNoks may collect information required for providing marketplace and logistics services, including:

  • Customer Information: Name, Mobile number, Email address, Delivery address, PIN Code, Order details
  • Seller Information: Business name, Contact details, Business address, GST information, Bank details
  • Delivery Partner Information: Identity details, Contact information, Bank details, Vehicle information

1.3 Purpose of Data Collection

BuyNoks may use collected information for order processing, shipment delivery, payment processing, customer support, seller management, fraud prevention, logistics operations, platform improvement, and legal compliance.

1.4 Data Security Measures

BuyNoks implements reasonable security measures including access controls, authentication systems, data monitoring, secure communication practices, and internal security procedures.

1.5 Account Security Responsibility

Users are responsible for protecting their account credentials, keeping passwords confidential, avoiding sharing login information, using secure devices, and reporting unauthorised access immediately.

1.6 Logistics Data Protection

Shipment-related information may include pickup details, delivery details, tracking information, GPS records, and proof of delivery records. Such information shall be used only for legitimate operational purposes.

1.7 Data Sharing

BuyNoks may share necessary information with Delivery Partners, Sellers, Payment providers, Technology providers, Service providers, and Government authorities where legally required. Only information necessary for the intended purpose may be shared.

1.8 Data Retention

BuyNoks may retain information for periods required for business operations, legal compliance, financial records, dispute resolution, and security purposes. Retention periods may vary depending upon the type of information.

GPS & Location Data (Privacy Portion)

2.1 GPS and Location Data Collection

Where applicable, BuyNoks may process location information for shipment tracking, route optimisation, delivery verification, service improvement, and security purposes.

2.2 Purpose of Location Processing

Location data is used to:

  • Monitor shipment routes and delivery progress
  • Verify delivery locations and timestamps
  • Optimize logistics operations and route planning
  • Enhance delivery accuracy and security
  • Improve service quality and customer experience

2.3 Location Data Sharing

Location information may be shared with authorised Delivery Partners for delivery purposes and with relevant service providers for operational needs. Location data is not shared with third parties for marketing purposes without explicit consent.

2.4 Location Data Retention

GPS and location data may be retained for operational purposes, dispute resolution, and compliance requirements. Retention periods follow applicable data protection regulations and internal data retention policies.

Privacy & Data Handling

3.1 Data Collection

BuyNoks may collect information necessary to provide marketplace and logistics services. This may include name, contact information, address, order information, shipment information, payment-related information, account information, and location information where applicable.

3.2 Purpose of Processing

Information may be processed for order fulfilment, shipment delivery, tracking, customer support, payment processing, fraud prevention, legal compliance, and service improvement.

3.3 Data Sharing

Necessary information may be shared with authorised Sellers, Delivery Partners, Payment providers, Technology providers, Service providers, and Government authorities where legally required.

3.4 Data Security

BuyNoks will implement reasonable technical and organisational safeguards appropriate to the nature of information handled.

3.5 User Responsibility

Users are responsible for protecting their account credentials and must report suspected unauthorised access.

3.6 Privacy Policy

Detailed privacy practices shall be governed by the separate BuyNoks Privacy Policy.

Logistics Privacy Version

Version: 1.0 | Company: BuyNoks | Document: BuyNoks Logistics Data Protection | Applicable Region: India


By using buynoks, you confirm that you have read, understood, and agreed to this Privacy Policy.