Last Updated: May 20, 2026
1. No-Refund Policy (Primary Rule)
All payments made on buynoks are generally non-refundable.
This includes, but is not limited to:
- Subscription plans (Silver, Gold, Platinum, Non-GST Retailer Lite, and future plans)
- Verification badges (including buynoks Verified, Gold Verified, Trusted Seller, Premium Seller, or similar badges)
- Promotional services
- Featured listings
- Product boosts
- Add-on services
- Seller onboarding services
- Distributor-related services
- Service-related fees
- Any future premium features
Refunds will not be issued for:
- Dissatisfaction with service
- Low conversion rates
- Low response rates
- Failure to close sales
- Business losses
- Change of mind
- Unused subscription benefits
- Unused boosts
- Expired plan validity
- Seller inactivity
- Suspension due to policy violations
2. Nature of buynoks Services
buynoks is a technology-enabled marketplace and lead-connection platform.
Our role is limited to:
- Enabling buyer and seller discovery
- Sharing lead details
- Connecting calls between users
- Providing platform tools and services
A service is considered delivered when:
- Lead information becomes accessible, or
- A call is successfully connected, or
- Subscription features become available in the user's account
buynoks does not guarantee:
- Sales
- Revenue
- Profitability
- Buyer intent
- Product demand
- Business success
- Conversion rates
3. Subscription Policy
Subscription plans:
- Begin immediately upon successful payment unless otherwise specified
- Remain active for the applicable validity period
- Expire automatically at the end of the subscription period
Unused benefits:
- Do not carry forward
- Are not transferable
- Cannot be converted into cash or credits
- Are not refundable
4. Replacement Policy (In Place of Refunds)
buynoks may, at its sole discretion, offer lead replacement instead of refunds in limited technical failure situations.
Replacement may be considered only if:
- Call was not connected
- Phone number was switched off
- Phone number was invalid
- Phone number was unreachable due to technical issues
Replacement will not be provided for:
- Buyer and seller communicated but no deal was closed
- Price mismatch
- Negotiation failure
- Buyer declined purchase
- Seller failed to follow up
- Low buying intent
- Product mismatch
- Delayed responses
All replacement decisions remain subject to internal verification.
5. Replacement Limits by Plan
| Plan |
Replacement Policy |
| Silver |
❌ No replacement |
| Gold |
❌ No replacement |
| Platinum |
❌ No replacement |
| Non-GST Retailer Lite |
❌ No replacement |
Replacement requests:
- Must be submitted within 24 hours where applicable
- May be reviewed using internal system records
- Are subject to final platform approval
buynoks's decision shall be final.
6. Verification Badge Disclaimer
Verification badges indicate limited identity or business checks only.
Badges:
- Do not guarantee trustworthiness
- Do not guarantee delivery quality
- Do not guarantee business performance
- Do not guarantee conversion or lead quality
Badge fees:
- Are non-transferable
- Are non-refundable
buynoks reserves the right to revoke or modify badges without refund if misuse, fraud, or policy violations are detected.
7. Distributor & Commission Policy
Distributor rewards and commissions are governed by internal platform rules.
buynoks reserves the right to:
- Modify commission percentages
- Change referral structures
- Hold commissions temporarily
- Reverse incorrect payouts
- Cancel rewards resulting from fraud or abuse
Commission payouts may be withheld in cases involving:
- Suspicious activity
- Fake registrations
- Duplicate accounts
- Payment failures
- Chargebacks
- System abuse
buynoks's internal records shall be treated as final.
8. Payment Gateway Clause
Payments on buynoks may be processed through third-party providers such as Razorpay.
Users acknowledge that:
- Payment gateway refund options do not automatically create refund eligibility
- Gateway processing fees may be non-reversible
- buynoks is not responsible for third-party payment outages or failures
9. Abuse & Misuse Protection
buynoks may deny replacement requests and take action where:
- False claims are submitted
- Fraud is suspected
- System manipulation occurs
- Multiple abusive requests are detected
- Platform misuse is identified
Actions may include:
- Account suspension
- Permanent account termination
- Removal of platform privileges
- Cancellation of benefits without refund
10. Exceptional Legal Circumstances
Refunds may be provided where required by applicable law or valid court orders.
Where legally required, buynoks's liability shall remain limited to the extent permitted by law and applicable agreements.
11. Policy Updates
buynoks reserves the right to modify this policy at any time.
Updated policies become effective upon publication on the platform.
Continued use of buynoks constitutes acceptance of revised policies.
12. Contact Information
For questions regarding this policy:
📧 b2bbuytoday@gmail.com
By purchasing or using any buynoks service, users acknowledge that they have read, understood, and agreed to this Refund & Replacement Policy.